Disadvantages of Chatbots: Just as there are pros, chatbot service has some disadvantages in certain situations. It is essential to know them; therefore, we will discuss the main ones below. Less Huma...
Conversational AI: We know that it is essential for any company to provide quality customer service. With this in mind, Artificial Intelligence technology evolved from simple bots with ready-made resp...
Are you ready to live on the edge? That’s what Edge Computing is suggesting to the Information Technology world. The state of technology is so advanced compared to what it was just half a centur...
Enhance Machine Learning: Digital transformation is already a reality. Now, we are on the way to improving it more and more. In this sense, Machine Learning is fundamental. Customer service is the con...
Digital transformation has provided a considerable change in processes within organizations. And RPA, Robotic Process Automation, plays a vital role in the modernization of companies, but it is still ...
Cognitive Chatbot: So you certainly know how important it is for the company to provide the best possible customer experience. There are new technologies that can help (a lot) to increase the quality ...
Cybersecurity is one of the topics that brings insecurity to people and companies these days. This is because the internet is a relatively recent phenomenon but has increased and occupied an essential...
As we can see, digital transformation, which has IT as its main pillar, presents trends with the potential to change the entire structure of a company. Unlike the traditional business model, where IT ...
Cloud system Development: Cloud computing is a technology that provides resources, such as storage and database, through virtual servers. This way, users can access, edit and share files and programs ...
There is no doubt that technological innovation is primarily responsible for changing industries and business models. You probably don’t even remember how you used to get around before having th...
